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Here are some answers to your questions about how to return your Weftbar Hair Extensions.
Yes, we are pleased to offer a return policy on unopened hair extensions. We are proud of the high quality hair extensions we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with.
We are more than happy to accommodate returns on hair extensions that have NOT been opened, worn or tampered with.
You may return your Weftbar Hair Extensions order ONLY if they have been unopened and not taken out of the packaging. Weftbar Hair Extensions are packaged with our Weftbar "remove the tag & own the hair" tag, which must be attached with the security loop intact to receive a full refund. There is a 15% re-stocking fee for all returns.
Human hair extensions are considered a hygienic product. We take matters of hygiene and public safety seriously and DO NOT ALLOW opened items to be returned for the safety of all of our clients.
You must contact us first at via our Contact Us Page within a thirty (30) day return period. We will then issue you a Return Merchandise Authorization (RMA). All Weftbar Hair Extensions must be shipped back unopened in the original packaging and the packaging must not be defaced in any way or a return will not be issued. All returns must be accompanied by a copy of your invoice.
We will then provide you with our return address where the returned items will be inspected to see if you qualify for a return. Opened merchandise will not be refunded. Accepted returns will be subject to a 15% re-stocking fee.
You are responsible for all return shipping costs and we recommend that you send your return with a tracking number because Weftbar will not be responsible for lost returns.
Also, please indicate on package “RETURN, NO DUTIES” or your package will be returned to you.
A full refund minus a 15% re-stocking fee will be issued to your original payment method after we have received, inspected and confirmed that the returned hair extensions still have our Weftbar "remove the tag & own the hair" tag attached with the security loop intact indicating that the extensions have not been worn.
We will provide a full refund minus a 15% re-stocking fee on unopened hair extensions within thirty (30) days of the date that you receive your hair extensions.
No. You must contact us via our CONTACT US PAGE prior to sending your return as our return address is different from the address we ship our hair extensions from. Also, the RMA facilitates tracking of your returned product and expedites your refund.
Please note that refunds for merchandise returned without contacting us will be denied as returns cannot be accepted at our warehouse facility.